The political-legal departments of Luohu are concentrating on whether the people’s practical needs can be served as an important indicator in their on-going rectification campaign.

While providing more diversified judicial and law-enforcement services, the departments aim to ensure their work represent the people’s interests, reflects their wishes, safeguard their rights and increase public benefits.

According to the departments, Luohu has taken a series of new measures to make it more convenient for people to deal with the government in processing their household registration, exit-entry procedures, legal assistance and judicial aid, and while providing tailor-made services for elderly citizens.

More and more legal and judicial services are now provided on the Internet and can be processed on a smart phone. And the time it takes to process many administrative affairs has been shortened from several days to a single day or even an hour.

The departments also encourage the people to supervise their working style, and have become more responsive to people’s appeals and complaints regarding environmental protection, food safety, consumer rights protection, and the protection of the interests of disadvantaged groups.

To deal with the increasingly rampant telecom fraud, the public security department of Luohu has cracked down on 298 cases, and detained a total of 415 people. The district has also strengthened connections between judges and communities, helping the people to resolve their disputes.

The district has dealt with 222 cases transferred from the central ombudsman department, helping the people to resolve their practical difficulties.

Luohu is paying special attention to providing legal services to students, companies and elderly citizens to ensure legal and judicial services are always available for those in need.

Luohu has also set up special institutions to prevent insiders from interfering with the administration of justice and judicial affairs in general, and is trying to reduce notarial and other fees related to legal and judicial services to reduce people’s financial expenditure in regard to judicial justice.

The district is encouraging the people to develop grassroots-level consultation and negotiation mechanism to settle their disputes through negotiations.

Thanks to these efforts, the judicial departments have processed a total of 12,340 cases from March to early June, up 43.2 percent year-on-year.