Reminder
If you lose your passport, please complete the procedures of passport reissue within the validity period of the visa (to avoid overstaying).
What should I do if I lose my passport?
| Procedures | Handling time |
1 | Go to the police station where the passport is lost and issue a “Passport Lost Report Receipt.” | Instant handling |
2 | Go to the Exit and Entry Administration of the local Municipal Public Security Bureau to issue a “Passport Loss Certificate.” | Issue on the second day |
3 | Within 30 days after receiving the “Passport Loss Certificate,” go to your country’s embassy or consulate in China to apply for a new passport. | Detailed information can be inquired from the embassies and consulates |
4 | Bring your new passport and “Passport Loss Certificate” to the police station in your jurisdiction to register for temporary residence. | Register immediately |
5 | Apply for a new visa or residence permit at the local municipal entry and exit administration. | The legal processing time is 20 working days, while the promised processing time is 1-3 working days. |
6 | After obtaining a new visa or a new residence permit, go to the police station in the jurisdiction where you live to update your temporary residence registration. | Register immediately |
What materials are required for passport reissue?
Materials required can be seen on the official website of Shenzhen Municipal PSB or “深圳公安(Shenzhen Public Security)” WeChat official account.
Approach (1): Enter the official website of Shenzhen Municipal PSB (http://ga.sz.gov.cn/), select “FOREIGNER”-“Application for Reporting Loss of Passport.”
Approach 2: Enter “深圳公安(Shenzhen Public Security)” WeChat official account, select “政務(wù)服務(wù)(Administrative Service)”-“出入境業(yè)務(wù)(Exit-Entry Service)”-“外國人護(hù)照報(bào)失證明(Application for Reporting Loss of Passport).


Shenzhen Public Security WeChat Official Account

Official website of Shenzhen Municipal PSB